Dear Customer

BLQ are a small family business offering a professional and friendly service. Our terms and conditions clearly show the requirements for aspects required for course completion, and we send important information on your booking confirmation email at least twice during this process. BLQ are governed by Maritime Safety Queensland, and the legislation within the BoatSafe Course. Our policy documents, refund conditions, and terms and conditions are listed on our website www.boatlicencequeensland.com.au

CHANGE PRACTICAL DAY DATE – OUTSIDE 72 Hours’ Notice

FREE for one movement. $200 per agreed change thereafter.

CHANGE PRACTICAL DAY DATE – WITHIN 72 Hours’ Notice

Fee per course RMDL or PWCL $200 /course. Combo RMDL and PWCL $250/combo

NO SHOW at a Practical Day Without Prior Arrangement

Default payment in full – 10% discount offered on a NEW course booking.

INCOMPLETE ONLINE THEORY COURSE – RMDL or PWCL (by 6am on day of Practical)

Unable to progress to CAT (Common Assessment Test), or practical on water aspects for that COURSE.

FREE to attend a CAT session at VMR 7am to 9am on any day pre-arranged with Glenn. Once successfully completed then on another day, with a free place, you can be re-booked at $250 per person Combo RMDL and PWCL, or $200 for a single course RMDL or PWCL.

NON-SATISFACTORY RESULT (CAT) Common Assessment Test. (Two attempts included)

FREE to re-book with Glenn on another CAT twice at VMR 7am to 9am on any day we operate. On satisfactory completion, a Practical day re booked FREE. Third or more attempts can have practical re-booked at a cost of $250 per person Combo RMDL and PWCL, or $200 for a single course RMDL or PWCL.

NON-SATISFACTORY RESULT ON PRACTICAL ASSESSMENT TASKS REQUIRED-RMDL or PWCL

FREE to attend a new date practical session for second attempt. Thereafter, $200 per additional Practical session. The trainer will advise how much extra practice may be required to avoid a second unsuccessful session.

Boat Licence Queensland www.boatlicencequeensland.com.au  

Email – [email protected].

Call or text ph. 0414747873